Returns & Exchanges Policy

At Cricket Store Online, we want to ensure you are completely satisfied with your gear; if any item doesn't meet your expectations, you can return it within 30 days of delivery. Please ensure all cricket bats, pads, and equipment remain in their original packaging with tags attached to be eligible for a full refund.

Return Process

• 1.
  Initiate Your Request

  Log into your account or contact our support team with your order number to request a Return Merchandise Authorization (RMA).

• 2.
  Pack Your Equipment

  Securely pack the unused items in their original box, ensuring all protective stickers and plastic wraps on bat handles are intact.

• 3.
  Ship It Back

  Affix the provided return label to your package and drop it off at any authorized shipping carrier location.

• 4.
  Inspection and Refund

  Once our specialists verify the condition of the gear, we will process your refund or exchange within 5-7 business days.